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Return Policy

If you need to return an item for exchange or refund please read the following guidelines:

Returns will be accepted within 30 days of the invoice date. 

Please take the time to inspect your item within 30 days of the invoice date. Return requests made after 30 days will not be approved.

To return or exchange an item you will need to submit a return request through our website.  Login to your account and find the item(s) in your order history.  Then hit the "return an item" button.  Our website will then walk you through the process of submitting your return request.

Return Requests will be reviewed as soon as possible.  Approved returns will get an email with further instructions.

If you have any questions about a return and/or exchange, please email:

customerservice@aimsurplus.com or call Toll Free 1-888-748-5252

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